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Deposit / Cancellation Policy

Resort Suites

  • Full non-refundable deposit taken 5 days prior to arrival including all fees, gratuities and taxes

  • Cancellations must be made by 4 pm on the appropriate date

  • Any cancellation prior to any deposits be taken are subject to a $44 plus HST administration fee

  • Any cancellations after a deposit is taken are subject to forfeiture of the deposit on file

  • Long Stay reservations:  Any reservation lasting 10 nights or more are subject to a 50% advance deposits 30 days prior to arrival and the balance 7 days prior to arrival

  • Multiple reservations: Any guests booking 4 or more rooms for the same dates, all rooms will be subject to a one night's non-refundable deposit at time of booking, and the balance due 5 days prior to arrival.

  • Group reservations: Any bookings of 8 rooms or more are typically booked by our Group Sales department and will have individual deposit/ cancellation policies.

  • Some specials, packages and group bookings  subject to separate deposit / cancellation policies


Villas, Cabins and Cottages
All Villas, Cabins and Cottages (vacation home rentals) are subject to a $500 non-refundable deposit at time of booking (per week if more than one week) and the balance 30 days prior to arrival.   Any cancellations are subject to forfeiture of the deposit on file.

Restrictions:

  • All activities including golf and dining should be booked prior to arrival, ideally at time of booking

  • Some specials, packages and nights require a minimum length of stay

  • Rate is subject to availability

  • Rate is subject to daily resort amenity fee and 13% HST

  • Offers and specials cannot be combined with any other offer

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