How to open a resort in a pandemic

How do you open a resort in Muskoka in a pandemic? How do we make it safe for our guests? For our employees? How do we make it financially feasible and show value for the customer? All great questions we asked ourselves at Rocky Crest between March and June.
It started with a plan for golf, maybe the best social activity possible, as it occurs outside and few adjustments are needed to create physical distancing. Then when you sort out the details for enhanced cleaning, traffic flow and a focus on sanitizing frequent touch points and you have a 30 page document of how to ensure golf is safe for everyone, with every possibility considered. A resort operation is even more complicated but using the same template in every department we created a master plan with the same goal of safety for all.
We shared best practices with other resort properties in Ontario, resourced cleaning supplies and best practices for cleaning surfaces, created physical distancing with barriers, footprints on the ground and plexiglass, supplied masks to employees for when distancing was not possible and made sure no one ever came to work when ill. We also cleaned and cleaned some more, every day. There are lots of signs to remind all of us about staying 2 metres apart and not to gather in groups. We even purchased a new Rocky Crest mobile app (to be rolled out shortly) where you can have contactless check in and out, other than picking up keys, with menus and hotel information all available on your smart phone.
Rocky Crest Golf Resort had to change some amenities as well including asking guests to bring their own PFD’s (life jackets) to ensure we didn’t share like in the past, cleaning the non-motorized boats often (and providing cleaning supplies for those guests that wanted to do on their own) provided patio seating in our restaurants without reservations and provided take out for those that wished to take food back to their room. Although our waterpark and Day Camp are closed tennis and basketball are available with your own equipment. We are not currently offering stayover cleaning right now but we needed to create procedures for those guests that needed new linens, towels or extra amenities, and have done so.
We are so proud of our team and thankful to all of our guests who are respecting the rules and expectations of travelling in Ontario during a pandemic. I think we all appreciate each other a little more in the “next normal” we live in.




Many professionals rely on independent reporting on careers for guidance on workplace changes.
Managing outdoor spaces and resort amenities during operational shifts requires practical gear. During the pandemic, resorts had to adapt their outdoor setups, patio spaces, and equipment maintenance. For personal setups, local options like a BBQ shop in Oakville provide physical showrooms to compare equipment side by side before buying. It helps to inspect build quality and technical specs in person, though checking warranties and specifications independently remains essential.
পোস্টটি পড়ে বিষয়টি সম্পর্কে একটি পরিষ্কার ধারণা পাওয়া গেল। তথ্যগুলো সহজ ভাষায় দেওয়ায় পুরো লেখাটি অনুসরণ করা বেশ সুবিধাজনক। জয়া jaya 999 সম্পর্কে খোঁজ করার সময় এমন বিস্তারিত আলোচনা কাজে লাগে। বিশেষ করে নিরাপত্তা, ব্যবহারবিধি এবং গুরুত্বপূর্ণ শর্তগুলোও যদি নিয়মিত আপডেট করা হয়, তাহলে পাঠকদের আরও উপকার হবে।
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Such an insightful post! Managing a resort through the pandemic came with so many unprecedented challenges. Reading through it actually made me need a little mental break, so I hopped over to minigame for some quick relaxation. It’s completely free and you can just play instantly without downloading anything—such a great way to unwind. Kudos to the team for persevering!